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This is the life blood of our company,
as well as the normal services on consultation and design
here at MicroWins we go one step further to the complete
solution for small businesses with our two main service
offerings.
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MicroWins Care
ON-SITE | MicroWins Care
Dial |
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The MicroWins CARE Concept |
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The concept is simple but effective; the service has been designed with smaller companies in mind. As most companies require similar sorts of applications these days it follows that they will need similar service levels. Most small companies seem to manage on the tireless work of an enthusiastic amateur, usually the company accountant, who has managed very well so far, but is rapidly spending more time being an IT manager at the cost of their core activities.
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Saving the best till last, there is no contract, yes that's right NO CONTRACT. If you don't rate our service then just cancel, no penalty, all we ask is that you let us know why. Experience tells us that once you have sampled what our service can do for you cancellation will be the last thing on your mind. |
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MicroWins
Care ON-SITE!!! |
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For a fixed monthly fee LAN UK
will take care of all your IT management requirements. We
will undertake all the mundane activities that need to be
done, but in reality so often get forgotten. |
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Monthly visit - an engineer on site
every month. |
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Backup check - backups run every
day, but who checks that they are really working? |
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Network check - is your network
getting slower? who makes sure it isn't? |
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User administration - adds and
removes users as your staff change. |
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Error check - check the server for
any signs of impending doom! planned maintenance is far
less painful than an |
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emergency repair! |
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Advice - security, products,
infrastructure, get the most out of your IT systems. |
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Telephone support - get the answers
you need from our trained engineers. |
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Dial up support - if you require
assistance but not a site visit, many task's can be done
remotely. |
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Monthly fee is fixed initially
on amount of users, charges are reviewed annually. |
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MicroWins
Care Dial!!! |
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A Flexible service allowing
for faults to be cured over the telephone network. Instead
of having your engineer drive to your site you can save time
and money by allowing our engineers to remotely diagnose and
fix many common faults. Faults that cannot be cured via this
method however may still require an on site visit to enable
software and hardware upgrades.
This service is included within the MicroWins Care On-Site
product offering. |
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